Contact

Talk to us

WhatsApp is the fastest way to reach us — but every road leads to the same careful people. Monday to Friday, 08:00 – 17:00.

WhatsApp

The fastest reply — start the chat and we'll take it from there.

0772 849 307

Call us

Monday to Friday, 08:00 – 17:00.

0772 849 307

Email

For written quotes, documents and anything detailed.

info@threadzm.com

Where we work

We come to you. The visit, the swatches, the measuring and the fitting all happen at your home — that's the Thread way.

@threadzm on TikTok
Before you ask

Questions we hear often

What's a site visit, and what does it cost?+
A working visit at your home: we measure every window, bring the swatch case so you see the fabrics in your own light, and you choose the style and fabric on site. Your quotation follows from it. The fee depends on your area — find yours on the booking page.
Do you supply the curtains, or just install?+
Both. Most clients have Thread supply fabric, rods and making — but if you already have curtains, we'll install, hang and steam them beautifully.
Do you do my area?+
We cover greater Lusaka in four zones, and travel out of town by arrangement — Ndola, Kitwe, Livingstone and beyond are quoted individually. Tell us your residential area when you book and we'll confirm your fee upfront.
Do I need to send measurements?+
No — we measure on site, properly. But if you already have measurements and want to move fast, the booking page has a path for quoting from your own numbers.
How long does production take?+
Ten to fourteen working days from deposit clearance, followed by two fittings — a rough fit to mark your hems, and the final install.
Do you make blackout curtains?+
Yes — blackout drape is a core Thread service. Final pricing is set at your site visit based on window size and fabric choice.
Can you install rods I already bought?+
Yes — K250 for the first window and K200 for each additional window. Includes hole patching if we're repositioning.
Can I see fabric samples?+
Browse the fabric library online and shortlist your favourites — then we bring the real swatches to your site visit. Samples travel to you; there's no showroom to visit.
How do I pay?+
Site-visit fees by Airtel Money to 0772 849 307 — the account shows the name Angela Phiri, our registered line. Deposits and final balances by bank transfer to our company account, Tritone Asset Management (FNB); the full bank details are on your quotation.
What's the warranty?+
Every bespoke install includes a complimentary six-month re-steam and 12 months' workmanship cover — if a hem drops or a bracket loosens under normal use, we come back and make it right.
Are smart curtains available?+
Yes — electric wave rails with motor and remote. Priced by enquiry once we've seen your windows — see how it works and ask us on WhatsApp.
Do you do offices?+
For now we focus on residential homes. Office and corporate enquiries we'll review case-by-case as we expand.

Still wondering something?

Start the chat — a real person replies, and the next step is usually a site visit anyway.

Book a site visit →